FAQ

Check out some frequently asked questions

Do you call out to the property to have a look at the situation and supply a quote including installation?

We do site visits in Auckland for the measurements, at the same opportunity you will choose the fabric.

Do you recover existing awnings?

We can replace the existing canvas and some awnings parts.

Is it possible to have soffit mounting brackets for an awning fixing?

We supply and install awnings with both face (wall) and soffit mounting brackets, in some cases we manufacture custom made special brackets.

What is the drop when extended and is drop adjustable?

The drop depends on the projection and is adjustable from about 5-10 to 45 degrees.

Can the mechanism be at either end?

Both a gear box and a motor may be fitted at either end by customer's request.

How are the awnings in the wind?

The factory set springs loaded arms evenly tension the fabric cover and absorb movement in windy conditions. The wind resistance depends on wind direction and size of the awning, usually it's up to 25-35 k/h.

Do you install outside of Auckland?

Yes, we do installations in a radius of up to 250 - 300 km from Auckland.

Does it come with instructions for installation?

Sure, it comes with an installation manual and may be installed by any builders or handymen.

What are the benefits of installing awnings?

Awnings provide numerous benefits, including protection from the sun’s harmful UV rays, reducing heat gain in your home, and offering shelter from rain and other elements. They can also enhance your outdoor living space, increase energy efficiency by lowering cooling costs, and add aesthetic appeal to your property.

What materials are your awnings made from?

Our awnings are custom-made from high quality European folding arm technology, hardware and acrylic fabrics such as Sunbrella, Docril, Planosol, and Dickson. These fabrics are designed to resist fading, mold, mildew, and UV damage, ensuring long-lasting performance in all weather conditions.

Are your awnings customizable?

Yes, all of our awnings are fully customizable to fit your specific needs and style preferences. We offer a wide range of colours, patterns, and materials, as well as various installation options to ensure your awning perfectly complements your home or business.

How do I maintain and clean my awnings?

Maintaining your awnings is simple. Regularly brush off dirt and debris to prevent build-up. For more thorough cleaning, most of our fabrics can be cleaned with a mild soap solution and water. Always refer to the specific care instructions provided with your awning.

What is the warranty on your awnings?

Our awnings come with extensive warranties, typically ranging from 5 to 10 years, depending on the fabric and product. These warranties cover fading, mold, mildew, and material defects, providing peace of mind and ensuring your investment is protected for years to come. Please check our warranty information here and refer to your specific product warranty for more details.

Can awnings withstand harsh weather conditions?

Yes, our awnings are designed to withstand various weather conditions, including strong winds, rain, and sun exposure. Materials like Planosol and Docril are specifically engineered for durability in challenging climates, ensuring your awning remains functional and visually appealing throughout the year.

How does the installation process work?

Our installation process is straightforward and handled by our experienced team. After selecting your awning and finalizing the design, we will schedule an installation date that suits you. Our team will ensure a smooth and efficient installation, taking care to respect your property and leaving the area clean and tidy.

Do you offer motorized awning options?

Yes, we offer motorized awning options for added convenience and ease of use. These awnings can be operated with the push of a button, allowing you to extend or retract your awning effortlessly.

What is the lead time for getting an awning installed?

Awnings Plus understands you want your products as soon as possible. Custom versions of the Retractable, Bannette™ or Drop Down Awnings will be delivered in 5-10 working days, while powder coated Awnings may take 10-20 working days. All other custom products, including Roller Blinds, Roller Shutters, Insect Screens and Security Doors, may take 10 – 30 working days, although we will do our utmost to get them to you quicker. We strive to complete each project as quickly as possible while ensuring the highest quality of workmanship.

Can awnings help reduce my energy costs?

Yes, awnings can significantly reduce energy costs by blocking direct sunlight from entering your home, lowering indoor temperatures and reducing the need for air conditioning. This can lead to substantial savings on your energy bills, especially during the hotter months.

How do I choose the right awning for my home or business?

Choosing the right awning depends on your specific needs, such as the level of sun protection required, aesthetic preferences, and the intended use of the outdoor space. Our expert team is here to guide you through the selection process, helping you choose the perfect awning that meets both your functional and style needs.

What can a retractable awning be used for?

Awnings Plus retractable and folding arm awnings are versatile solutions for both residential and commercial settings, offering premium sun protection and enhancing outdoor comfort. Designed to keep you comfortable and sheltered year-round, these awnings are perfect for any outdoor living or dining area.
In residential settings, retractable awnings add significant value by expanding your living and entertaining space outdoors. Whether shading decks, pools, verandas, patios, or even rooftop gardens, these awnings allow you to enjoy your outdoor areas in comfort, no matter the weather.
For commercial use, retractable awnings are an ideal way to protect your customers and patrons from the elements. Perfect for cafes, restaurants, bars, and outdoor shopping centers, they allow you to elevate your outdoor seating areas, expand your serving space, and ensure a pleasant experience for your guests throughout every season.

What areas are you servicing?

We deliver our products across New Zealand and perform installations within the Auckland Region and in a radius up to 250 - 300 km from Auckland.

What If I Want a Colour That’s Not Listed?

The colours and materials you see online are just a glimpse of what we offer. At Awnings Plus, we provide access to NZ’s largest selection of fabric and powder coating options. If you have a specific colour or material in mind that isn’t listed, just let us know - we’re committed to finding the perfect match to bring your vision to life.

What are the benefits of installing insect screens?

Insect screens provide a barrier against mosquitoes, flies, and other pests, allowing you to keep windows and doors open for fresh air without worrying about bugs entering your home. They also help reduce the risk of insect-borne diseases and create a more comfortable living environment.

What materials are your insect screens made from?

Our insect screens are made from high-quality materials, such as fiberglass, aluminum, or stainless steel mesh, ensuring durability, resistance to corrosion, and long-lasting protection against pests.

Can insect screens be installed on any type of window or door?

Yes, insect screens can be custom-made to fit virtually any type of window or door, including sliding, casement, and hinged styles. We offer a variety of frame colors and styles to match your existing décor.

Which fly screen system is best for my home?

Choosing the right screen system for your home depends largely on the specific area you want to protect, as well as your personal preferences and budget. Here are some common examples to guide your decision:

  • Ranch Slider Doors: For large doors, sliding screen doors are an excellent choice because they move in parallel with the door track, avoiding the need to swing open into your space. Modern retractable fly screens are also a popular option, offering benefits like semi-translucent mesh, slimline storage cassettes, and no center rails to obstruct your view.

  • Windows: Retractable insect screens are a favored option for windows due to their sleek design, ease of use, and the ability to roll away into a discreet cassette when not in use. For windows in hard-to-reach areas, such as kitchens and bathrooms, sliding insect screens can be a practical and efficient solution.

  • Entry Doors: Hinged screen doors are the most commonly chosen for entryways, thanks to their ease of use and compatibility with most entry doors. Retractable fly screens are also highly desirable for their modern, slimline appearance and functionality.

The best approach is to consult with an experienced installer before making your final decision. They can provide expert advice tailored to your specific needs and help you choose the perfect screen system for your home.

What types of security screens do you offer?

We offer a variety of security screens to meet different needs, including hinged and sliding doors, window screens, and custom-made solutions. Our screens are available in a range of materials, including high-strength stainless steel mesh and aluminum, all designed to provide robust protection while maintaining visibility and airflow.

Do security screens really work?

Yes, security screens are highly effective at protecting your home from intruders. Our security screens are made from durable materials that are resistant to cutting, impact, and tampering. They provide a strong physical barrier that deters break-ins, while still allowing fresh air and natural light into your home.

Can security screens be customized to fit my windows and doors?

Absolutely. All of our security screens are custom-made to fit your specific windows and doors, ensuring a perfect fit and maximum protection. 

Do you sell readymade blinds?

No, we don’t offer readymade blinds. All of our roller blinds are custom-made to perfectly fit your space and match your style. With an extensive range of options to choose from, you can create a look that’s uniquely yours.

Do roller blinds keep heat out?

Yes, roller blinds can effectively keep heat out, especially when you choose fabrics designed for thermal insulation. They help regulate indoor temperatures by blocking out excessive sunlight, which can reduce your cooling costs and keep your home more comfortable during the warmer months.

Do I need chain-operated or motorised roller blinds?

Chain-operated roller blinds offer a simple, elegant solution for sun control. They are easy to operate and feature compact, discreet end brackets that blend seamlessly into your space. If you prefer convenience and instant control over light, heat, and glare, motorised roller blinds are an excellent choice. Operated by remote control, wall switch, or integrated into your smart home system, they provide effortless shading at the touch of a button.

How long do roller blinds last?

The lifespan of roller blinds typically ranges from 7 to 10 years, depending on the quality of the materials and how well they are maintained. With proper care, your roller blinds will provide years of reliable service.

How often do I have to clean roller blinds?

Roller blinds require minimal maintenance. Simply wipe them down with a damp cloth whenever you notice dust or dirt buildup. This occasional cleaning will help keep your blinds looking fresh and performing well.

Do I need to remove my roller blinds in winter?

No, there’s no need to remove your roller blinds in winter. They are designed to withstand all kinds of weather and provide long-lasting durability year-round, helping to maintain your home’s comfort in every season.

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